For much of his 36-year career in operations, Greg Smith has had to explain to family and friends what the supply chain is and what his job is all about.
“I don’t have to do that anymore,” he said.
It’s no wonder why. Examples of supply chain SNAFUs have intruded on nearly all aspects of our everyday lives since the start of the COVID-19 pandemic, from shortages of masks, test components and toilet paper in the early days to persistent bottlenecks in semiconductors, resins and the many medical and consumer products that use them.
Smith is EVP of global operations and supply chain at Medtron…