Henry Schein
(Nasdaq: HSIC)
said today that it is working to bring its ecommerce platform back up after more problems related to its cyberattack.
The medical device manufacturer and distributor said last week that its ecommerce platform and other applications were unavailable and that “the threat actor from the previously disclosed cyber incident has claimed responsibility.”
Today, the company said its ecommerce platform is back online in the U.S. and was expected to be restored in Canada and Europe “shortly.”
Henry Schein said it continued to take orders via alternate methods previously communicated to customers, and continued shipping products.
Earlier this month, the company warned customers and suppliers that their sensitive information may have been exposed in the cyberattack.
Henry Schein first disclosed the cyber security incident in October. A ransomware gang known as BlackCat/ALPHV later said they encrypted the company’s systems and stole 35 TB of sensitive data. The cyberattackers said they caused $150 million in losses and threatened to release internal payroll data and shareholder folders.
Henry Schein shared more details on its disruption and financial impacts during its earnings call for Q3 (ended Sept. 30). The company said it expected full-year sales to be 1% to 3% lower than the prior year rather than the previously forecasted sales growth increase of 1% to 3%. The change is primarily due to the cybersecurity incident, the company said.
Henry Schein appears to be the first medtech company that’s suffered a cyberattack since the SEC launched new regulations requiring publicly traded companies to promptly disclose cybersecurity incidents that have a material impact. (These regulations are different than the FDA’s new cybersecurity requirements for developers and manufacturers of cyber devices.)
Last week, LivaNova disclosed a cybersecurity incident that disrupted portions of its information technology systems and business operations.
Medical Design & Outsourcing: Henry Schein’s cyberattack offers lessons for others