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Less than a year into his new role as Medtronic’s chief technology and innovation officer, Ken Washington was presenting on artificial intelligence to leaders of the company’s operating units.
One of the GMs stopped him and asked for help making sense of all the buzzwords and acronyms.
Perhaps you know the feeling. It’s hard to grasp how AI seems to be everywhere, with advanced computing power making sense of vast datasets. It’s in the voice assistants on our smartphones, the streaming services on our various screens, mapping systems in our cars, the chat bots who respond when we need customer service, and online services ra…